Welcome to our FAQ page, your one-stop resource for answers to commonly asked questions.

Whether you're a new customer looking to learn more about what we offer or a long-time user seeking clarification on specific topics, this page has clear and concise information about our products and services.

General Questions

Hiring software powered by Talygen is a powerful tool for job and applicant management without hassles. With our solution, the HRs can ensure smooth and consistent job postings. We provide intuitive and user-friendly software that enables users to create and share job listings across multiple platforms. Our solution helps every client, from attracting new candidates to offboarding.

Our solution ensures seamless candidate screening and enables HR to streamline the hiring process. Users can efficiently evaluate job candidates based on specified criteria. You can create attractive job applications and secure high-quality candidates best suited to your business needs. Automated resume screening with our tool is far more accessible, and this saves time. Thus, the users can analyze the candidate's skills to boost efficiency and precision.

Yes, using Talygen’s Hiring software, you can create a job post to display on your company’s job board, where the applicants can apply directly. You can select the designation and department. After that, enter the positions and close date, and select the annual salary and experience. In addition, you can select the location, which is open to managers and reviewers. Add a description for a brief, and click submit to create the job post.

Screen live recording and screen capture at certain defined intervals ensure accurate monitoring of work progress and productivity levels, promoting work transparency and accountability.

Getting Started

To begin using the Tracked Time, simply register for an account. During registration, you will set up your account and download the monitoring app as part of the initial setup.

With Talygen’s Hiring software, candidates can submit their applications and resumes online, eliminating the need for physical copies. This allows for easy storage, retrieval, and management of candidate information. It digitizes job postings, candidate screening, interview scheduling, and feedback collection. Organizations can significantly reduce paperwork, improve efficiency, and enhance the candidate experience by transitioning to a fully online hiring process.

Hiring

Yes, Talygen’s hiring software allows you to configure different size limits for different types of files. This configuration can be set based on file extensions or categories. Check the documentation of your platform or server software to determine if this feature is supported and how to configure it.

It allows organizations to define a structured chain of approvals that a job posting must go through before publication. This ensures that all job postings are reviewed and approved by the appropriate stakeholders, such as HR managers, department heads, or compliance officers.

A customized design template for external links in our hiring software allows you to create a consistent and branded appearance for links leading to external sites. This enhances user experience by ensuring links align with your organization's visual identity and provide a professional look.

It accelerates the hiring workflow, reduces administrative delays, and improves efficiency. Our hiring software facilitates quick and seamless approvals, helping to fill positions faster and enhancing productivity within the recruitment process.

The custom job portal offers two layout options to enhance the user experience. The simple layout provides limited customization for a clean and straightforward interface. The detailed layout allows for more extensive customization, where you can add testimonials, videos, images, and customized columns.

Social media integration amplifies job postings by automatically sharing them across various social media platforms, increasing visibility and reach. This helps attract a more extensive and diverse pool of candidates, quickly enhancing the chances of finding the right talent.

The Job List/Card View feature allows you to visualize job postings in two formats: a card view and a list view. This dual-view option provides flexibility in reviewing and managing job posts.

You can seamlessly toggle between the card and list views based on your preference. This feature enhances your ability to manage and review job postings efficiently according to your needs.

Getting Started

To begin using the Hiring Software, simply register for an account. During registration, you will set up your account and download the monitoring app as part of the initial setup.

You can install Hiring Software on your Mac by downloading the app from the Talygen app download page and following the installation instructions. If you require assistance, refer to the Mac Installation guide, which is accessible during onboarding.

After setting up your account and confirming everyone's installation of the Hiring Software, the next step is to customize your account to meet your tracking requirements. Begin by organizing employees into departments like Marketing or Management. To create a department, go to Company Setup → Department, and click 'Add new Department.' After creating departments, you can add employees and configure productivity settings.

The Hiring Software is supported on both Windows and Mac OS.

Supported internet browsers for Hiring Software include all major browsers that are HTML5-compliant.

A free trial with Hiring software provides a 7-day period to access and use all features included in the selected plan.

Payment

To start with the Hiring software, hit the "FREE TRIAL" button. Select the packages you need and the number of licenses. You can choose a monthly subscription or save 15% with the annual plan. Enter your information and card details, and you’re all set!

If your payment was declined, you should check with your bank to see if they support this transaction. Common reasons include:

  • Insufficient funds
  • Expired card
  • Card limit reached
  • Transaction type not accepted by your bank or card

If the automatic payment method fails, the support team will contact you to assist you in updating your card. If updating is not an option, you can request a payment link from the support team.

You can choose from three packages: Silent Monitoring, Silent Monitoring with Project Management, and Hiring Software. All packages come with a seven-day free trial but different features. The Hiring software is the most comprehensive one with all the features.

To switch to a different pricing plan, log into your Talygen account and go to the "Full Subscription & Billing" section. You can then select a new plan that fits your requirements.

The monthly billing plan charges your payment every month starting from the date of purchase. On the other hand, the annual billing plan charges you once a year from the start date, with a 15% discount applied. In both cases, actual billing begins after the trial period.

To add/remove employees from your subscription, visit the Subscription & Billing module within Manage Subscription. Click on "Edit Subscription," increase/decrease the number of licenses to the desired amount, and proceed to update your billing details accordingly.

You can pay with a Debit Card, Credit Card, Amex Card, or Discover Card.

No, you don’t need to enter any promo code. Once you reach the check-out screen, the promo code will be applied automatically.

How It Works

Step 1Add Job Post & Applicant

Easy and quick addition of job posts and applicants.

Step 2Review

Access and analyze detailed job listings and applicants' resumes from a secure online dashboard.

Step 3Act

Use the insights to make informed decisions and take necessary actions.

Why 100,000 Users Worldwide Choose Hired Portal as Their Top Pick

Seamless Job Management

Manage applicants and schedule interviews effortlessly.


"Talygen's hiring system makes managing applicants and interviews a breeze, saving us countless hours."

Rowan Ziegler

Efficient Online Experience

Minimize paperwork with a fully online hiring process.


"The fully online experience has streamlined our hiring, cutting down on paperwork significantly."

Robin Goodall

Stealth mode

Attract Top Talent

Optimize your job board to attract the best candidates.


"Our job board now attracts top talent thanks to Talygen's customizable and appealing layouts."

Rupert Sloman

Streamlined Offboarding

Customizable policies for efficient offboarding.


"Customizable offboarding policies have made transitions smooth and hassle-free."

Susie Wilson

Simplified Recruitment Practices

Manage and simplify your company’s hiring practices.


"The online recruitment tool has simplified our hiring practices, making it much more efficient."

Chris Allen